Previous incidents

October 2025
Oct 31, 2025
5 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 31 at 05:59pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 31 at 05:35pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 31 at 01:56pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 31 at 08:37am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 31 at 07:49am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 30, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 30 at 06:17pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 30 at 12:38pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 30 at 11:36am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 29, 2025
1 incident

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Degraded

Resolved Oct 29 at 08:16am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 28, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 28 at 08:20am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 27, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 27 at 12:37pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 25, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 25 at 04:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 23, 2025
1 incident

Collect Service: Prominent Timeout on United Bank for Africa - MasterCard Nai...

Degraded

Resolved Oct 23 at 07:13pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 22, 2025
2 incidents

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Degraded

Resolved Oct 22 at 07:44pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Degraded

Resolved Oct 22 at 11:07am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 21, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 21 at 05:26pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Oct 21 at 08:27am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 15, 2025
1 incident

Collect Service: Prominent Timeout on Access Bank Nigeria - Verve

Degraded

Resolved Oct 15 at 10:03am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 13, 2025
2 incidents

Collect Service: Prominent Timeout on United Bank for Africa - Verve

Degraded

Resolved Oct 13 at 08:03pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Degraded

Resolved Oct 13 at 06:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 11, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 11 at 01:43pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 10, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 10 at 07:43pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 10 at 05:55pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 10 at 02:03pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 10 at 01:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 09, 2025
5 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 09 at 10:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - MasterCard Mast...

Degraded

Resolved Oct 09 at 03:10pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on United Bank for Africa - MasterCard Nai...

Degraded

Resolved Oct 09 at 02:47pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 09 at 12:31pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Oct 09 at 09:28am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 08, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 08 at 04:54pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 07, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 07 at 01:20pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 07 at 12:48pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 06, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 06 at 08:13pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 06 at 04:04pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 06 at 03:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 05, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 05 at 02:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 04, 2025
4 incidents

Collect Service: Degraded Performance

Degraded

Resolved Oct 04 at 06:18pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Oct 04 at 12:43pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Oct 04 at 11:16am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Oct 04 at 10:20am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 03, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 03 at 09:15pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 03 at 04:12pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 03 at 08:08am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 03 at 04:27am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 02, 2025
8 incidents

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Degraded

Resolved Oct 02 at 09:25pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 08:13pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Guaranty Trust Bank - MasterCard Naira ...

Degraded

Resolved Oct 02 at 04:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 04:14pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 03:25pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 12:38pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 09:01am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 02 at 07:14am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Oct 01, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Oct 01 at 10:27am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

September 2025
Sep 30, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 30 at 08:19pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 30 at 06:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 30 at 11:30am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 30 at 10:53am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 29, 2025
4 incidents

Collect Service: Degraded Performance

Degraded

Resolved Sep 30 at 12:04am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 29 at 07:54pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Sep 29 at 04:57pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 29 at 12:35pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 27, 2025
4 incidents

Collect Service: Degraded Performance

Degraded

Resolved Sep 27 at 03:14pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Sep 27 at 02:32pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 27 at 09:46am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Sep 27 at 08:02am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 26, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 26 at 03:07pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 26 at 12:07pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Sep 26 at 10:24am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 26 at 08:36am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 25, 2025
5 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 25 at 06:09pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 25 at 03:57pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Sep 25 at 12:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 25 at 09:42am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 25 at 08:27am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 24, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 24 at 06:45pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 23, 2025
2 incidents

Collect Service: Prominent Timeout on First Bank of Nigeria - MasterCard Mast...

Degraded

Resolved Sep 23 at 08:19pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 23 at 07:37pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 22, 2025
4 incidents

Disburse Service: Degraded Performance

Degraded

Resolved Sep 23 at 01:01am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 22 at 06:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Stanbic IBTC Bank - Verve

Degraded

Resolved Sep 22 at 02:11pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 22 at 10:56am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 21, 2025
1 incident

Collect Service: Prominent Timeout on First Bank of Nigeria - MasterCard Nair...

Degraded

Resolved Sep 21 at 01:58pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 17, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 17 at 03:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 17 at 09:31am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 14, 2025
2 incidents

Collect Service: Transaction Processing Delay From Issuer

Degraded

Resolved Sep 15 at 09:24am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Degraded

Resolved Sep 14 at 09:11pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 12, 2025
7 incidents

Open Account Service: Degraded Gateway Performance

Degraded

Resolved Sep 14 at 09:39am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 13 at 07:01am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Scheduled Core Banking System Upgrade

Resolved Sep 12 at 09:00pm CET

Dear Partner,

We will be performing a scheduled upgrade to our core banking system. This will result in temporary service downtime to ensure a smooth and stable transition.

  • Start Time: 9:00 PM WAT on Friday, September 12, 2025

  • Impact: All services will be temporarily suspended.

Services will be restored as soon as the upgrade is completed. We apologize for any inconvenience this may cause and thank you for your understanding.

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 12 at 02:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Disburse Service: Degraded Performance

Degraded

Resolved Sep 12 at 11:16am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 12 at 09:16am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 12 at 07:40am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 11, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 11 at 02:33pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 10, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 10 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 08, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 08 at 06:50pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 08 at 04:30pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 06, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Sep 06 at 03:32pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 06 at 07:01am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 06 at 03:13am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 05, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 05 at 10:47am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 04, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 04 at 06:44pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 04 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 04 at 07:47am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 03, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 03 at 05:14pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Disburse Service: Degraded Performance

Degraded

Resolved Sep 03 at 08:09am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 02, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 02 at 08:11pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 02 at 06:14pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 02 at 12:21pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Sep 01, 2025
8 incidents

Disburse Service: Degraded Performance

Degraded

Resolved Sep 01 at 10:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 09:29pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Disburse Service: Degraded Performance

Degraded

Resolved Sep 01 at 06:55pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 06:33pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 05:48pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 11:49am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 10:40am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Sep 01 at 09:43am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

August 2025
Aug 31, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 31 at 08:15pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 30, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 30 at 04:17pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 29, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 29 at 09:17am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 28, 2025
9 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 09:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 06:28pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 28 at 04:49pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 02:57pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 02:05pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 12:32pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 11:41am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 10:12am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 28 at 09:28am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 27, 2025
6 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 08:17pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 06:27pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 03:45pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 02:00pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 11:42am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 27 at 09:07am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 26, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 26 at 09:11pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 26 at 10:38am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 25, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 25 at 03:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 25 at 02:52pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 25 at 02:22pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 25 at 12:56pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 24, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 24 at 09:35pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 24 at 02:47pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 23, 2025
6 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 23 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 23 at 05:20pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 23 at 05:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 23 at 04:43pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 23 at 04:02pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 23 at 02:31pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 22, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 22 at 11:10am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 21, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 21 at 09:24pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 21 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 21 at 05:08pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 21 at 11:08am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 18, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 18 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 18 at 12:40pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 17, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 17 at 04:10pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Degraded

Resolved Aug 17 at 07:40am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 16, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 16 at 12:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 15, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 15 at 11:37pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 15 at 02:38pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 14, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 14 at 09:37pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 14 at 08:04pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 14 at 06:16pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 13, 2025
3 incidents

Collect Service: Degraded Performance

Degraded

Resolved Aug 13 at 04:47pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Disburse Service: Degraded Performance

Degraded

Resolved Aug 13 at 10:30am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Disburse Service: Degraded Performance

Degraded

Resolved Aug 13 at 09:45am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 12, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 12 at 09:02am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 11, 2025
2 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 11 at 11:36pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 11 at 08:11pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 09, 2025
1 incident

Collect Service: Degraded Performance

Degraded

Resolved Aug 09 at 09:24pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 08, 2025
4 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 08 at 11:49pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 08 at 06:08pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Fidelity - Verve

Degraded

Resolved Aug 08 at 05:39pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Visa

Degraded

Resolved Aug 08 at 05:07pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 07, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 07 at 08:18pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 06, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 06 at 08:17pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 05, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 05 at 09:16am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 04, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 04 at 11:25am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Aug 01, 2025
6 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 01 at 07:50pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 01 at 07:03pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Degraded

Resolved Aug 01 at 05:42pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Degraded

Resolved Aug 01 at 05:17pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 01 at 04:43pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Degraded

Resolved Aug 01 at 11:11am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update