Back to overview
Degraded
Collect Service: Prominent Timeout on Fidelity - Verve
Aug 08, 2025 at 04:23pm UTC
Affected services
Collect (PolarisCardService)
Resolved
Aug 08, 2025 at 04:39pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Aug 08, 2025 at 04:23pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (Fidelity - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services