Back to overview
Degraded

Collect Service: Degraded Performance

Sep 27 at 12:26am CET
Affected services
Collect (PolarisCardService)

Resolved
Sep 27 at 08:02am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Sep 27 at 12:26am CET

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 30: (Format error).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.