Back to overview
Degraded
Collect Service: Degraded Performance
Oct 09, 2025 at 08:12am UTC
Affected services
Collect (PolarisCardService)
Resolved
Oct 09, 2025 at 08:28am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Oct 09, 2025 at 08:12am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services