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Scheduled Core Banking System Upgrade
Sep 12 at 09:00pm CET
Affected services
Collect (PolarisCardService)
Open Account (PolarisVirtual)
Transaction Notification (PolarisVirtual)
Disburse (Polaris)
Get Balance
Get Statement
Resolved
Sep 12 at 09:00pm CET
Dear Partner,
We will be performing a scheduled upgrade to our core banking system. This will result in temporary service downtime to ensure a smooth and stable transition.
Start Time: 9:00 PM WAT on Friday, September 12, 2025
Impact: All services will be temporarily suspended.
Services will be restored as soon as the upgrade is completed. We apologize for any inconvenience this may cause and thank you for your understanding.
Affected services
Collect (PolarisCardService)
Open Account (PolarisVirtual)
Transaction Notification (PolarisVirtual)
Disburse (Polaris)
Get Balance
Get Statement