Back to overview
Degraded
Collect Service: Transaction Processing Delay From Issuer
Sep 14 at 04:59pm CET
Affected services
Collect (PolarisCardService)
Resolved
Sep 14 at 09:11pm CET
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Sep 14 at 04:59pm CET
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 09: (Transaction In Progress. Kindly query status after 5 minutes).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services