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Resolved
Collect Service: Prominent Timeout on First Bank of Nigeria - Verve
Oct 13, 2025 at 4:43pm UTC
Affected services
Collect (PolarisCardService)
Resolved
Oct 13, 2025 at 5:00pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Oct 13, 2025 at 4:43pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (First Bank of Nigeria - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services