Previous incidents

May 2025
May 31, 2025
2 incidents

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 31, 2025 at 5:12pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved May 31, 2025 at 12:56pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 30, 2025
8 incidents

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 30, 2025 at 7:19pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Resolved

Resolved May 30, 2025 at 5:18pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Access Bank Nigeria - Verve

Resolved

Resolved May 30, 2025 at 3:20pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 30, 2025 at 11:12am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Access Bank Nigeria - Verve

Resolved

Resolved May 30, 2025 at 10:37am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Resolved

Resolved May 30, 2025 at 9:59am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Resolved

Resolved May 30, 2025 at 8:17am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

Resolved

Resolved May 30, 2025 at 7:46am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 29, 2025
7 incidents

Collect Service: Prominent Timeout on Unity Bank - Verve

Resolved

Resolved May 29, 2025 at 6:35pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - MasterCard Mast...

Resolved

Resolved May 29, 2025 at 4:56pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 29, 2025 at 2:51pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved May 29, 2025 at 1:57pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 29, 2025 at 1:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 29, 2025 at 11:45am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 29, 2025 at 9:23am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 28, 2025
3 incidents

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 28, 2025 at 9:17pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on OPAY DIGITAL SERVICES, LTD. - Verve

Resolved

Resolved May 28, 2025 at 5:49pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Fidelity - Visa

Resolved

Resolved May 28, 2025 at 5:17pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 27, 2025
1 incident

Collect Service: Prominent Timeout on Zenith International Bank - Verve

Resolved

Resolved May 27, 2025 at 3:45pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 26, 2025
1 incident

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 26, 2025 at 7:25pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 25, 2025
1 incident

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 25, 2025 at 6:14am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 24, 2025
3 incidents

Collect Service: Degraded Performance

Resolved

Resolved May 24, 2025 at 5:48pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 24, 2025 at 6:51am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 24, 2025 at 6:30am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 23, 2025
5 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 23, 2025 at 9:10pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 23, 2025 at 5:08pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 23, 2025 at 1:42pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 23, 2025 at 11:09am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 23, 2025 at 9:11am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 22, 2025
3 incidents

Collect Service: Degraded Gateway Performance

Resolved

Resolved May 22, 2025 at 10:49pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 22, 2025 at 6:27pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 22, 2025 at 8:13am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 21, 2025
3 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 21, 2025 at 9:22pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 21, 2025 at 3:53pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Prominent Timeout on First Bank of Nigeria - MasterCard Mast...

Resolved

Resolved May 21, 2025 at 7:51am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 20, 2025
6 incidents

Collect Service: Degraded Gateway Performance

Resolved

Resolved May 20, 2025 at 9:36pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 20, 2025 at 8:09pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 20, 2025 at 7:11pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 20, 2025 at 6:27pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 20, 2025 at 5:59pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Gateway Performance

Resolved

Resolved May 20, 2025 at 4:00pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 19, 2025
1 incident

Collect Service: Temporary Network Connectivity Disruption

Resolved

Resolved May 19, 2025 at 7:07am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 18, 2025
1 incident

Collect Service: Degraded Performance

Resolved

Resolved May 18, 2025 at 7:22am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

May 16, 2025
5 incidents

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Resolved

Resolved May 16, 2025 at 10:07pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Transaction Processing Delay From Issuer

Resolved

Resolved May 16, 2025 at 6:25pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved May 16, 2025 at 10:56am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved May 16, 2025 at 8:48am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

Collect Service: Degraded Performance

Resolved

Resolved May 16, 2025 at 7:25am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

1 previous update

April 2025
No incidents reported
March 2025
No incidents reported