Back to overview
Degraded

Collect Service: Prominent Timeout on First Bank of Nigeria - Verve

May 30, 2025 at 03:40pm UTC
Affected services
Collect (PolarisCardService)

Resolved
May 30, 2025 at 05:18pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
May 30, 2025 at 03:40pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 91: (Timeout – Status Unknown (First Bank of Nigeria - Verve)).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.