Back to overview
Degraded

Collect Service: Degraded Performance

May 29 at 02:33pm CET
Affected services
Collect (PolarisCardService)

Resolved
May 29 at 02:57pm CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
May 29 at 02:33pm CET

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 91: (Timeout – Status Unknown).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.