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Degraded

Collect Service: Temporary Network Connectivity Disruption

May 19, 2025 at 06:23am UTC
Affected services
Collect (PolarisCardService)

Resolved
May 19, 2025 at 07:07am UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
May 19, 2025 at 06:23am UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 21: (No action taken).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.