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Resolved
Collect Service: Prominent Timeout on United Bank for Africa - Verve
May 28, 2026 at 11:46am UTC
Affected services
Collect (PolarisCardService)
Resolved
May 28, 2026 at 12:31pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
May 28, 2026 at 11:46am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (United Bank for Africa - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services