Back to overview
Resolved
Collect Service: Degraded Performance
Apr 23, 2026 at 9:32am UTC
Affected services
Collect (PolarisCardService)
Resolved
Apr 23, 2026 at 9:48am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Apr 23, 2026 at 9:32am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 96: (System malfunction).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services