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Resolved
Collect Service: Degraded Performance
Apr 14, 2026 at 9:38am UTC
Affected services
Collect (PolarisCardService)
Resolved
Apr 14, 2026 at 11:24am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Apr 14, 2026 at 9:38am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 01: (Refer to card issuer).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services