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Downtime
Collect Service: Prominent Timeout on Polaris Bank Limited - Verve
Apr 13, 2026 at 4:53pm UTC
Affected services
Collect (PolarisCardService)
Resolved
Apr 13, 2026 at 5:10pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Apr 13, 2026 at 4:53pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (Polaris Bank Limited - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services