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Downtime
Collect Service: Prominent Timeout on United Bank for Africa - Verve
Feb 19, 2026 at 09:51am UTC
Affected services
Collect (PolarisCardService)
Resolved
Feb 19, 2026 at 10:08am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Feb 19, 2026 at 09:51am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (United Bank for Africa - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services