Back to overview
Downtime

Collect Service: Prominent Timeout on Polaris Bank Limited - Verve

Feb 05, 2026 at 04:52pm UTC
Affected services
Collect (PolarisCardService)

Resolved
Feb 05, 2026 at 05:14pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Feb 05, 2026 at 04:52pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 91: (Timeout – Status Unknown (Polaris Bank Limited - Verve)).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.