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Downtime
Collect Service: Prominent Timeout on Ecobank - Verve
Feb 05, 2026 at 04:50am UTC
Affected services
Collect (PolarisCardService)
Resolved
Feb 05, 2026 at 05:24am UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Feb 05, 2026 at 04:50am UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (Ecobank - Verve)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services