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Downtime
Collect Service: Prominent Timeout on Guaranty Trust Bank - MasterCard Naira Debit
Jan 29, 2026 at 06:57pm UTC
Affected services
Collect (PolarisCardService)
Resolved
Jan 29, 2026 at 07:17pm UTC
Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.
Affected services
Created
Jan 29, 2026 at 06:57pm UTC
The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:
Error Code 91: (Timeout – Status Unknown (Guaranty Trust Bank - MasterCard Naira Debit)).
We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.
Affected services