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Downtime

Collect Service: Prominent Timeout on United Bank for Africa - MasterCard Naira Debit

Dec 17 at 11:23am CET
Affected services
Collect (PolarisCardService)

Resolved
Dec 17 at 11:39am CET

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Dec 17 at 11:23am CET

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 91: (Timeout – Status Unknown (United Bank for Africa - MasterCard Naira Debit)).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.