Back to overview
Degraded

Collect Service: Degraded Performance

Jul 31, 2025 at 08:44pm UTC
Affected services
Collect (PolarisCardService)

Resolved
Jul 31, 2025 at 09:04pm UTC

Service is now fully operational and performing as expected. We apologize for any inconvenience caused and greatly appreciate your patience and support.

Created
Jul 31, 2025 at 08:44pm UTC

The service is currently experiencing performance degradation. Our team is actively investigating the problem, which appears to be related to:

Error Code 06: (Error).

We are working to restore full performance as quickly as possible. We will provide an update shortly. Thank you for your patience.